faq
Find answers to common questions about Simplex-ity.
Standard shipping is 3-5 business days within the US.
We do not ship internationally yet — US only for now.
We accept returns within 30 days of delivery. Items must be unused and in original packaging.
You will receive a confirmation email once your order is placed and a tracking number once it ships.
Sourced direct
Every brand we carry is purchased and authenticated through verified channels.
US shipping
We ship within the United States. Shipping options are shown at checkout.
Here to help
If something isn't right, contact our team and we'll help you sort it out.